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In this issue:

5 Reasons Clients Don't Refer,
and What You Can Do About It
by Dan Allison
Learn how to discuss referrals without
compromising relationships.

6 Ideas for Using Pinterest
by Kristen Luke
New ways to promote your practice.

Is Your Website a Clunker?
by Loic Jeanjean
Five ideas for making your site current.

3 Reasons to Love Facebook Timeline for Business
by Caitlin Zucal
Use the new design to strengthen your brand.

When Facebook Becomes a Financial Services Company
by Timothy D. Welsh, CFP^®
How will the "Bank of Facebook" affect your firm?

Having Your Own Financial Planner Is the Start of Trust From the Inside Out
by Lisa A. K. Kirchenbauer, CFP^®, RLP^®
Put yourself in clients' shoes and become a better planner.

3 Questions on Money and Leadership
interview by Gary Bradt, Ph.D.
Leadership guru Tommy Spaulding defines ROR as "return on relationship."

Speak the Language of Trust
by Bill Bachrach, CSP, CPAE
Ask the right questions; make a relevant offer.

Go Figure (pdf)
Best web practices; smartphone security; tips for creativity.

Digging Deeper Into Financial Planning Fees
by Rebecca King
Find out how your fees make your firm unique.

Create Your Own Spring Training Camp
by Daniel C. Finley
Ensure a great year-end for your business.

Time for a 6-Month Review of Your Business Plan
by Andrew S. Bluestone, CFP^®
Maintain growth in your firm today.

6 Paths to Competent Communication
by Melanie Stafford
A road map for cross-generational dialogue.

How to Achieve Career Development in a Small Office
by Joni Youngwirth
Seven ways to provide professional growth opportunities.

President's Message
by Paul H. Auslander, CFP^®

8 Tips for a More Successful Practice
by Carly Schulaka

Culture and Application of Financial Life Planning: A Personal Experience
by Partha Iyengar

FPA NexGen Is Not Just for New Planners
by Caleb Brown, CFP^®

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